Automis Technologies Private Limited
Let’s get your question to the right team.
Get practical help with your Automis products and account.
Account and access
For sign-in issues, use the password reset option where available. Never share passwords or OTPs with anyone, including support. Include the error message and the affected email address in your request.
Product and implementation help
For onboarding, configuration, integrations or workflow issues, describe the product, steps taken, expected result and actual result. Include screenshots only after removing confidential information.
Billing support
For subscription or invoice questions, include the organisation and invoice or order reference. Refund and cancellation enquiries follow the process on the Refund & Cancellation page.
Contact the team
Email support@automis.si. If you have an existing case, reply to that conversation so the history stays together. Response commitments depend on your support agreement.
Unresolved concerns
Use Grievance Redressal to escalate a concern that has not been addressed through normal support.